Privacy Policy

Information we collect

When you submit an enquiry form we collect the details you enter: your name, business name, phone number, email address, industry and whatever you write in the message field. We collect this because you chose to send it to us.

When you browse the site we may collect standard technical information — IP address, browser and device type, pages visited, referring page and time of visit — through cookies and analytics, where you have consented to those cookies.

If you email or call us, we keep a record of that correspondence so we can deal with your query and any follow-up.

How we use it

To reply to your enquiry, prepare a quotation and discuss your project. To deliver, host and support services you engage us for. To send you information about your project. To meet our legal, tax and accounting obligations. To understand how the site is used so we can improve it.

We do not sell your personal information. We do not share it with third parties for their own marketing.

Who we share it with

We use third-party providers to run our business — hosting and infrastructure providers, email providers, analytics, and payment processors where a payment is involved. They process data on our instructions and only as needed to provide their service.

We may disclose information where we are required to by law, by a court, or by a regulator; or where necessary to establish or defend a legal claim.

Cookies

The site uses cookies that are necessary for it to function, and — only if you accept — analytics cookies that help us understand which pages are useful. You can decline analytics cookies using the banner, and you can clear or block cookies in your browser at any time. Declining does not stop you using the site.

If we run advertising, advertising cookies are set only where you have consented.

How long we keep it

Enquiry details are kept for as long as needed to respond and to maintain a record of the enquiry, and thereafter only as long as required for legal, tax or accounting purposes. Client project records are kept for the duration of the engagement and for the period required afterwards by law.

You can ask us to delete information we no longer need.

Keeping it secure

The site is served over HTTPS. We limit access to personal information to people who need it to do their work, and we require our providers to maintain appropriate safeguards. No system can be guaranteed completely secure, and we do not claim otherwise.

Your rights

You can ask us to confirm what personal information we hold about you, to correct anything inaccurate, to delete information we no longer have a reason to keep, or to withdraw consent you have given. Write to aditya@loandidi.com and we will respond within a reasonable period.

If you are not satisfied with how we have handled a request, you may escalate it to the relevant data protection authority.

Children

Our services are offered to businesses. The site is not directed at children and we do not knowingly collect personal information from anyone under 18. If you believe a child has sent us information, contact us and we will delete it.

Grievance contact

Questions, requests or complaints about this policy or about how we handle personal information should go to aditya@loandidi.com, or call +91 99772 66990 during Mon–Sat, 10:00–19:00 IST. We aim to acknowledge within a reasonable period and resolve promptly.

Changes

We may update this policy as our services or the law change. The current version is always on this page with the date it was last updated. Material changes will be highlighted on the site.